Facts checked on 27 October 2026. Published by MDG Services on 7 November 2026.
Who can correct what
Mistakes happen at any pump. Khata Kavach does not hide one. It keeps the wrong line, marks it, and adds the right one next to it.
| What went wrong | Who fixes it | How |
|---|---|---|
| The nozzle man typed a wrong fill, less than 2 minutes ago (the default window) | The nozzle man who made it | The fix option on his own fill: save the fix, or say the fill never happened |
| A wrong fill, any time after that | Manager or owner | Correct the fill, with a reason |
| A payment recorded wrongly | Manager or owner | The payment is cancelled; a bill it had paid opens again |
| The fill is already on a bill | Owner | Cancel the bill first, then correct the fill |
| The balance itself is wrong | Owner | Correct the balance, with a reason |
| A request sent by mistake | The transporter | Cancel it and send a new one |
The manager or owner gives a reason, then chooses to cancel the fill and enter the right one, or only to cancel it. A fill that is on a bill says the bill must be cancelled first.
What both sides see
The old fill stays on the account, marked struck out. A new line records the correction, and the right fill follows. The pump and the transporter see the same lines. A fill that has not yet left the pump's phone is fixed or dropped on the phone, before the transporter has seen it.
For example (made-up figures): a transporter owes Rs 3,00,000. The pump types a payment of Rs 50,000 instead of Rs 5,000, so the balance shows Rs 2,50,000. A manager cancels it and the balance goes back to Rs 3,00,000. The manager then records Rs 5,000 and the balance is Rs 2,95,000. All three lines stay on both phones.
Why this takes the stress off
Once a fill has reached the transporter's phone, a correction is a visible new line with a reason. The transporter does not have to wonder whether last week's figure was altered. The owner does not have to argue from memory. See how a disputed fill is settled.
Questions people ask
01Can I delete a wrong entry in the khata?
Once a fill has reached the transporter's phone, no line is deleted. You cancel the wrong line with a reason. It stays on the account, struck out, so both sides can see what changed.
02Can my transporter edit or dispute a line?
If a line looks wrong, the transporter tells the pump. An owner or manager corrects it with a reason, as a new line, so both sides see the history. The transporter sees the old line and the new one.
03What if the bill was already made?
The owner cancels the bill with a reason. Its fills go back to unbilled, and the bill number is never used again. Then the fill can be corrected and a new bill made.
04Does a correction change what the transporter owes?
Yes. Cancelling a fill takes its rupees off the balance, and the right fill puts the right rupees on. Cancelling a payment puts it back on the balance. Both sides see the balance move with the lines.
Related pages
About Khata Kavach (advertisement)
Khata Kavach is a shared credit book for petrol pumps, from MDG Services. The transporter asks before each truck fills, your nozzle man sees the limit before he fills, and both of you see every fill, payment and bill. It never lends or holds money.