A disputed fill: 150 litres or 200? An example

Short answer

A made-up transporter says his truck took 150 litres of diesel, not 200. The fill line shows who filled, the time and the photo of the slip. The manager finds a typing mistake and corrects it with a reason. The wrong line stays on both phones, marked struck out, and a new line carries the right figures.

MDG Services makes Khata Kavach, so this page comes from the maker of one of the apps it may mention. It is general information, not legal, tax or financial advice. Facts about other apps are taken from their own websites and app listings on the date shown and can change, so check them there before you decide.

Facts checked on 27 October 2026. Published by MDG Services on 8 November 2026.

Example: a made-up business with made-up figures. It is not a real customer.

The set-up

Sharma Fuels, a made-up petrol pump, sells diesel at Rs 90 a litre on credit to Gupta Transport, a made-up transport business with a limit of Rs 2,00,000. Gupta Transport sends a request for truck UP00 SH 1006: 200 litres. Rs 40,000 is already owed.

What both phones show

At 10:40 am, a nozzle man ("Nozzle man A", a made-up name) types the last 4 digits, 1006, and sees the green light, "You can fill". He types 200 litres and Rs 18,000, the figures from the request, takes a photo of the dispenser slip, and taps Done. The line on the pump's phone and on the transporter's phone reads:

  • Fill: 200 litres, Rs 18,000, truck UP00 SH 1006, filled by Nozzle man A at 10:40 am.
  • Photo: the dispenser slip, added by the nozzle man.
  • Marks: none. 200 litres matches the request, so the fill is not marked as more than requested.

The app did not catch the mistake. It cannot read the dispenser. The transporter sees the line and calls the pump: the truck took 150 litres.

How the line is corrected

The manager opens the fill and looks at the photo of the slip: 150 litres. Nozzle man A had typed the requested 200. The manager corrects the fill, writes the reason "Typed 200, slip says 150", chooses to cancel it and enter the right fill, and enters 150 litres and Rs 13,500. No bill has been made yet.

LineLitresRupeesOwed after
Owed before40,000
Fill by Nozzle man A20018,00058,000
That fill, struck out-200-18,00040,000
New fill, entered by the manager15013,50053,500

The transporter's phone shows the first fill as struck out, then the new line. He sees the reason too, beside the struck-out line and the new line. He owes Rs 53,500 (40,000 + 13,500). See what a correction looks like.

If the record was right

Say the slip in the photo shows 200 litres. The owner shows the transporter the line, the time, who filled and the photo, and keeps the fill as it is. Nothing is changed.

For more on this, see a disputed credit fill and the optional photo with a fill.

Questions people ask

01How does a transporter raise a doubt about a fill?

The transporter sees every line on his own phone and calls the pump. The owner or a manager can then correct a wrong line, with a reason, as a new line.

02Does the old line disappear after a correction?

No. Once the fill has reached the transporter's phone, nothing is edited. The old line stays, marked struck out, and the new line sits below it, so both sides can see what changed.

03Can a fill be corrected after a bill is made?

Not while it is on a bill. The owner cancels the bill first, then the fill is corrected, then a new bill is made. The cancelled bill's number is not used again.

Related pages

Khata Kavach worked examples: made-up pumps, real situationsWorked examples of diesel credit at a petrol pump with Khata Kavach: a made-up pump and made-up figures that add up, from a diesel month to a disputed fill.
A customer disputes a credit fill: how to settle it calmlyA transporter says "we took 180 litres, not 200". Five steps to settle a disputed credit fill from the record, and how to stop the next one.
How a wrong entry is corrected: a new line, not an editOnce a fill has reached the transporter's phone, a wrong fill or payment is not edited or deleted. The old line stays struck out and a new one is added.
An optional photo with a credit fill: what it is and what it doesIn Khata Kavach, the nozzle man can add one photo to a credit fill. Both the pump and the transporter see it on the fill's line. Here is how it works.

About Khata Kavach (advertisement)

Khata Kavach is a shared credit book for petrol pumps, from MDG Services. The transporter asks before each truck fills, your nozzle man sees the limit before he fills, and both of you see every fill, payment and bill. It never lends or holds money.

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