Facts checked on 9 November 2026. Published by MDG Services on 9 November 2026.
Topics
Start here
A petrol pump is run by a dealer, the person or firm that holds the dealership from an oil company and sells fuel on that company's terms. Whether you want to open a pump or already run one, start with the question you have. The guide has nine topics.
What does this guide cover?
- How do I get a dealership? Who can apply, how an oil company picks a dealer, and the route to a petrol pump.
- What does it cost, and how does the dealer earn? What it costs to start, and how the dealer commission works.
- Which licences does a pump need? The licences, NOCs and consents, and who gives each one.
- How much land, and what kind? Plot size, location and what gets a site rejected.
- How is a pump kept safe from fire? Fire equipment, earthing, signs and the daily checks.
- How does a pump work, and who checks the equipment? Tanks, dispensers, nozzles, vapour recovery and measurement.
- Who does what, and how does GST work? Staff, daily running and GST for a pump.
- What are E20, CNG and EV charging? The fuels at the pump, and adding CNG or an EV charger.
- Where does a customer complain? Complaint routes, and how a dealer should answer.
How are these pages written?
Every fact names its source and the date we checked it. Where oil companies or states differ, we say so and show a small table. If we cannot find an official source for a point, we leave it out and tell you where to look.
This guide is separate from the MDG 2024 guide, which explains one document for dealers. We do not sell, allot or arrange dealerships or licences. Read who writes these pages and how we check them.
Where this comes from
- Petroleum Rules 2002 (English), PESO: the licensing rules behind the licence, safety and equipment pages.
- Marketing Discipline Guidelines 2024, Bharat Petroleum: the public sector oil companies' guideline for their dealers.
- Legal Metrology Acts and Rules, Department of Consumer Affairs: the measurement rules behind the equipment page.
About Dealer Kavach (advertisement)
Dealer Kavach is an app from MDG Services that tracks your outlet's filings, renewals, inspections and daily reports, and reminds you before deadlines, in Hindi and English.