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Payment reminder messages for a pump's credit customers: 7 texts to copy, in English and Hinglish

Short answer

Send one polite message per transporter from your own WhatsApp: three days before the due date, on the due day, a week late, after a part payment, after a missed promise, a last request before you stop credit, and a thank-you after payment. Each names the amount and the bill, and none threatens. Seven messages to copy are below, with Hinglish lines for two.

MDG Services makes Khata Kavach, so this page comes from the maker of one of the apps it may mention. It is general information, not legal, tax or financial advice. Facts about other apps are taken from their own websites and app listings on the date shown and can change, so check them there before you decide.

Facts checked on 27 October 2026. Published by MDG Services on 23 October 2026.

Seven messages

These are for a petrol pump that gives diesel on credit to regular customers such as transporters and fleet owners.

Change the names, amounts and dates. The made-up figures follow one case: Bill 14, Rs 48,500, due 25 October.

WhenMessage
1. Three days beforeNamaste Gupta ji. Bill 14 for Rs 48,500 is due on 25 October. The bill link is below. Please tell us when you pay. Thank you.
2. On the due dayNamaste Gupta ji. Bill 14 for Rs 48,500 is due today. Please pay by UPI or at the pump, and tell us. Thank you.
3. A week lateNamaste Gupta ji. Bill 14 for Rs 48,500 was due on 25 October and is still open. Can you tell us the date you will pay? We will note it.
4. After a part paymentNamaste Gupta ji. We received Rs 20,000 on 2 November. Thank you. Rs 28,500 is still open on Bill 14. When can we expect the rest?
5. After a missed promiseNamaste Gupta ji. You said you would pay Rs 28,500 on 8 November and we have not received it. Please call us today to settle a date.
6. Last requestNamaste Gupta ji. Rs 28,500 on Bill 14 has been open since 25 October. If we do not receive it by 20 November, we will have to stop new credit on your account until it is cleared. We want to keep working together; please call us.
7. After paymentNamaste Gupta ji. We received Rs 28,500. Bill 14 is now paid. Thank you.

Hinglish lines

For messages 3 and 6.

  • 3. Namaste Gupta ji, Bill 14 ke Rs 48,500 25 October ko due the, abhi baaki hain. Kis tareekh tak aa jayenge, bata dijiye. Hum note kar lenge.
  • 6. Namaste Gupta ji, Bill 14 ke Rs 28,500 25 October se baaki hain. 20 November tak nahi aaye to naya udhar rok denge. Hum saath kaam karte rehna chahte hain, ek baar phone kijiye.

How to send

  • Use your own WhatsApp, one transporter at a time. No groups, no broadcast.
  • One message at a time. If the transporter gives a date, note it and wait for that date.
  • Write the bill number, the amount and the date every time.
  • Keep the chat as part of your record.

Khata Kavach's "Ask for payment on WhatsApp" button opens your WhatsApp with a ready message in Hindi or English, with the amount owed and the limit. Once a bill is past the due day you set, "Send a reminder" opens your WhatsApp with what is still due and the bill link. You press send. Khata Kavach sends nothing itself.

Questions people ask

01Udhar paisa kaise mange without upsetting the customer?

Name the bill and the exact amount, ask the transporter for a date, and say thank you.

02Payment reminder message in Hindi?

The Hindi page has seven messages in Hindi. Use the "हिंदी में पढ़ें" link on this page.

03How many reminders before I stop credit?

Decide before the next credit fill, and tell the transporter the rule when you agree the limit. See when to stop credit.

04Should a reminder mention interest or court?

No. Keep reminders to the bill, the amount and a date. A written demand comes later: see the steps.

Related pages

Udhar vasuli ke upay: seven steps for a petrol pump to ask for its udhar and keep the transporterUdhar vasuli ke upay for a petrol pump with regular transporters who take diesel on credit: seven steps from checking your record to legal steps, and what never to do.
Getting paid for diesel on credit: the steps from first reminder to last resortA ladder for a petrol pump that gives diesel on credit to transporters: before it is due, the due day, 15 to 30 days late, a written demand, and the last legal steps.
Late payment interest calculator for a petrol pump: interest on an overdue paymentWork out interest on a transporter's late payment from the amount, the days late and your own yearly rate, simple or monthly compounding, with the working shown.
Debtor days calculator: how long your transporters really take to payWork out a pump's debtor days from the udhar outstanding and the diesel given on credit, see what the number means, and compare it with your credit days.

About Khata Kavach (advertisement)

Khata Kavach is a shared credit book for petrol pumps, from MDG Services. The transporter asks before each truck fills, your nozzle man sees the limit before he fills, and both of you see every fill, payment and bill. It never lends or holds money.

Set up my pump in the appCall 1800‑891‑3496

About this page. This page is general information published by MDG Services, a brand of VRUOOM PRIVATE LIMITED (CIN U29194HR2021PTC098450), the company that makes Khata Kavach. It is free to read and needs no sign-up.

We make one of the apps. Where a page compares Khata Kavach with another app or another way of keeping credit, remember that we make Khata Kavach. We compare like with like, use only facts the other company publishes, and say plainly where another app does more.

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Facts about other apps. Facts about other apps come from their own websites, help pages and app store listings, on the date shown as "facts checked on". Apps change their features and prices often. Check the app's own website before you decide, and tell us if anything here is out of date: we will correct it.

Not legal, tax or financial advice. Pages about getting paid, notices, interest, courts or tax explain the general position in India on the date shown. Laws and rules change, and every case is different. For your own case, speak to an advocate or a chartered accountant.

Examples are made up. The pumps, transporters, vehicles and amounts in examples are made up, and so is the data on the app screens shown. No example describes a real customer or a real result.

What Khata Kavach is. Khata Kavach records credit fills, bills and payments between a petrol pump and its customers. It never lends money and never holds anyone's money: it is not a bank, a lender or a payment service. A Khata Kavach bill is not a GST tax invoice.

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Hindi pages. Hindi pages are written for easy reading and say the same as their English pages. Where a page mentions a law, the official text of that law is the one to follow.

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