Transporter requests: the transporter asks before the truck fills

Short answer

In Khata Kavach a credit fill starts with a request from the transporter's own phone: one per truck, in litres, in rupees or for a full tank. The nozzle man sees the request and, if the account is in order, a green light. By default, with no request the light is red, "No credit", and he can fill for cash. For chosen transporters, the owner can let a manager's PIN allow a fill without a request.

MDG Services makes Khata Kavach, so this page comes from the maker of one of the apps it may mention. It is general information, not legal, tax or financial advice. Facts about other apps are taken from their own websites and app listings on the date shown and can change, so check them there before you decide.

Facts checked on 27 October 2026. Published by MDG Services on 26 October 2026.

What the transporter does

The transporter opens the invite link the pump sent on WhatsApp and agrees to the terms once. After that, each day, he taps "Send requests" and answers "Which trucks need fuel today?"

One request for each truck. For every truck he picks the fuel (diesel, petrol, premium diesel or premium petrol) and answers "How much to fill?": litres, rupees or a full tank. The request is valid for today unless he picks another day.

A transporter who sent a request by mistake cancels it. If a request in rupees may take the balance over the limit, the app warns him. It is a warning only; the nozzle checks the limit.

What the nozzle man sees

The home screen lists the trucks to fill today. He types the last 4 digits of the truck number and sees one light.

Light	Words on the screen	What the nozzle man does
Green	"You can fill"	Checks what was asked, types the litres and rupees, taps Done.
Amber	"Call the manager"	A manager types a PIN. See the light at the nozzle.
Red	"No credit"	"You can fill for cash."

When there is no request

The owner sets this for each transporter:

"No credit" (the default): red.
A manager's PIN: amber. The fill is marked "No request" and "Manager allowed it", and the transporter sees both marks.

Why this takes the stress off the owner

By default, credit goes out only against a request the transporter sent. A fill of more than was asked is marked, and the owner sees it. The request sits on the transporter's phone and in the shared record, so both sides see what was asked for. See what a driver who fills on credit needs.

Questions people ask

01Does the transporter send a request for every credit fill?

Yes, by default. One request covers one fill. If the truck takes less than asked, the request is used up and the rest is not carried over.

02What if the transporter forgets to send a request?

The light is red. The nozzle man can fill for cash, ask the driver to get the transporter to send a request and refresh the screen, or tell the owner, who will call the transporter.

03Can a transporter change a request?

No. He cancels it and sends a new one. Once the truck has filled, the request is used and cannot be cancelled.

04A truck arrives at 2 a.m. on a request made the evening before. Does it count?

Yes, if the request is still valid. "Today" means the pump's day, which starts at 6 a.m. by default.

05Does a request mean the transporter is approved for credit?

No. A request is just an ask. The pump's limit for that transporter and the light decide whether fuel goes in on credit.

Khata Kavach features: what the pump owner gets, what the transporter seesEvery Khata Kavach feature in one table: transporter requests, the light at the nozzle, photo, bills, the owner's Today screen, and what each side sees.

About Khata Kavach (advertisement)

Khata Kavach is a shared credit book for petrol pumps, from MDG Services. The transporter asks before each truck fills, your nozzle man sees the limit before he fills, and both of you see every fill, payment and bill. It never lends or holds money.

Set up my pump in the app Call 1800‑891‑3496

About this page. This page is general information published by MDG Services, a brand of VRUOOM PRIVATE LIMITED (CIN U29194HR2021PTC098450), the company that makes Khata Kavach. It is free to read and needs no sign-up.

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Examples are made up. The pumps, transporters, vehicles and amounts in examples are made up, and so is the data on the app screens shown. No example describes a real customer or a real result.

What Khata Kavach is. Khata Kavach records credit fills, bills and payments between a petrol pump and its customers. It never lends money and never holds anyone's money: it is not a bank, a lender or a payment service. A Khata Kavach bill is not a GST tax invoice.

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