Petrol pump stock variation: the permissible limit (MDG 2024)

Short answer

Under the Marketing Discipline Guidelines 2024 (MDG 2024), a pump's books and dip may differ by 4% of tank stock, plus a handling loss on sales (MS 0.75%, HSD 0.25%, lower beyond a 600 KL annual average) and shrinkage or TVA where they apply MDG 5.1.11. Beyond that, if the sample passes and nothing else is found, the minimum action is 15 days' suspension, then 30 days, then termination MDG 8.3(iv).

The Marketing Discipline Guidelines 2024 (MDG 2024) are the oil companies' rules for their dealers, and bind dealers through the dealership agreement. This page is a plain-language explanation by MDG Services (a brand of VRUOOM Private Limited). It is not the official text and is not connected with or approved by IndianOil, BPCL, HPCL or any government body, so please check the current guidelines and circulars on the oil companies' own websites and with your oil company officer before you act.

Checked against the Marketing Discipline Guidelines 2024 (Ver. 1, effective 24.10.2024) on 15 October 2026. Published by MDG Services on 17 October 2026.

The limit and what it covers

MDG 2024 lets a normal gap between book stock and dip pass. It judges the rest only after the allowances below are counted MDG 5.1.11. The clause covers MS and HSD. Kerosene dealerships have their own list MDG 8.10: see kerosene dealers.

The allowances you can count

AllowanceFigureCounted
Normal operating variation4% of tank stock (Annexure 9 works it on the closing dip)Yes MDG 5.1.11 MDG Annexure 9
Petrol (MS): evaporation and handling loss0.75% of the litres sold, up to a 600 KL annual average; 0.60% on the part beyondYes, see the Note MDG 5.1.11
Diesel (HSD): handling loss0.25% of the litres sold, up to a 600 KL annual average; 0.20% on the part beyondYes, see the Note MDG 5.1.11
Shrinkage allowance and temperature variation allowance (TVA), MS and HSDA rupee amount per KL, which Annexures 8 and 10 turn into a percentage of the net priceOnly where and when it applies MDG 5.1.11 MDG Annexure 8 MDG Annexure 10

Read plainly, the higher handling-loss rate covers the first 600 KL and the lower rate only the part above it. For example, with 800 KL of MS sold: 600 x 0.75% + 200 x 0.60% = 4.5 + 1.2 = 5.7 KL. The stock variation calculator runs the whole sum.

Note: MDG leaves two points to your oil company, so confirm both before relying on a figure.

  • For a negative variation, the clause words the limit as "up to 4%". It does not say whether handling loss, shrinkage and TVA also count, or how they apply to a positive variation MDG 5.1.11. The calculator sets a gain against the 4% alone.
  • It does not say over what period the 600 KL annual average is counted MDG 5.1.11.

When the gap is beyond the limit

MDG does not define "positive" and "negative". In the trade, positive means the tank holds more than the books, and negative means less. A negative variation lets sales continue while the dealer explains, and supply stops if the explanation is not found satisfactory MDG 5.1.11. The positive vs negative page sets the two cases side by side.

Note: a positive variation beyond the limit stops sales of all products at once, before any lab result comes back MDG 5.1.11.

What it costs

What is foundClassAction
Variation beyond the limit, sample passes, nothing else establishedMajor MDG 8.3(iv)1st instance: 15 days' suspension of sales and supplies. 2nd: 30 days. 3rd: termination of the dealership
Positive variation, sample failsAction as for adulteration, critical MDG 5.1.11 MDG 8.2Termination at the first instance
Positive variation, sample passes but an unauthorised purchase is establishedUnauthorised purchase, critical MDG 5.1.6 MDG 8.2Termination at the first instance

The show cause notice page has the timeline after an inspection.

Where to go next

The rupee allowances are explained on the shrinkage and TVA page. The check starts from your morning dips, meter readings and receipts, which the daily stock register covers.

General information, not legal advice. For your own notice, speak to an advocate or your oil company.

Watch the one-minute explainer

In this section

Positive vs negative stock variation at a petrol pumpHow the Marketing Discipline Guidelines 2024 treat extra fuel and missing fuel in a tank differently: sales, samples, action, and the usual causes.
Petrol pump daily stock register: what MDG 2024 requiresWhat a petrol pump's daily stock register holds under Marketing Discipline Guidelines 2024: morning readings, dips, water dip, testing litres, receipts.
What is dip at a petrol pump: dip rod, dip chart and water dipA dip is the height of fuel or water in a tank, read with a dip rod. How it becomes litres, when MDG 2024 asks for it, and how it feeds the stock register.

Questions dealers ask

01What is the permissible stock variation, or stock loss, at a petrol pump?

4% of tank stock, plus a handling loss on the litres sold, plus shrinkage and TVA where they apply MDG 5.1.11. In the trade, a stock loss is a negative variation, and the clause words its limit as "up to 4%", so ask your oil company how it counts the other allowances MDG 5.1.11.

02What is stock variation at a petrol pump (stock variation kya hai)?

It is the gap between the fuel your books say a tank holds and the fuel the dip shows. MDG 2024 lets a normal gap pass and treats a gap beyond the permissible limit as an irregularity MDG 5.1.11.

03What happens if stock variation is beyond the permissible limit?

A positive variation (more fuel than the books) stops sales of all products at once, and a negative one lets sales continue while the dealer explains MDG 5.1.11. If the sample passes and nothing else is established, it is a major irregularity: the minimum action is 15 days' suspension, then 30 days, then termination MDG 8.3(iv), and the oil company may take higher action MDG 8.5.1.

04Does the stock variation rule apply to kerosene (SKO) dealers?

Not under clause 5.1.11, which covers MS and HSD only. For SKO-LDO dealerships, MDG 2024 lists a gap between physical and book stock beyond the permissible limit as a critical irregularity and gives no percentage MDG 8.10.

Read the official text: Marketing Discipline Guidelines 2024 (PDF on Bharat Petroleum's website) (also published on iocl.com).

Related pages

Penalties under the Marketing Discipline Guidelines 2024 (MDG 2024): what each irregularity costsWhat a petrol pump dealer faces under the Marketing Discipline Guidelines 2024 for a critical, major or minor irregularity, and how sales get stopped.

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